Privacy Policy

Haider Real Estate Group respects your privacy and handles personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws.

What we collect

When you submit an enquiry we collect the information you choose to provide: your name, email address, telephone number, details about a property or your requirements, and any files you upload. We record the date and wording of the consent you give. For security and abuse prevention, our systems process your IP address; we store only a one-way hashed form of it for rate limiting.

We do not ask for, and ask you not to send, Social Insurance Numbers, banking information, identity documents or similar sensitive information through this website.

Why we collect it

We use your information to respond to your enquiry, to assess a property you have asked us to review, and to keep a record of our communications with you. We do not sell personal information, and we do not add enquiries to marketing lists.

Consent

By submitting a form you consent to our use of your information for these purposes. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us.

Disclosure

We share personal information only with service providers who help us operate this website and our enquiry system (such as hosting, database and email providers), under obligations to protect it, or where required by law. Some providers may store information outside Canada, where it may be subject to the laws of that jurisdiction.

Safeguards

Enquiry records and uploaded files are stored in access-controlled systems. Only authorised staff can view them, access is logged, and uploaded files are not publicly accessible.

Retention

We keep enquiry records only as long as needed for the purposes above or as required by law, and then delete or anonymise them. Unless a business relationship results, enquiries are reviewed for deletion after 24 months.

Access and correction

You may ask to access or correct the personal information we hold about you, or ask questions about this policy, using the contact details on our Contact page. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

Cookies

This website uses cookies necessary for its operation, such as a secure session cookie for authorised administrators. It does not use advertising cookies.

Where Google Analytics is enabled, it runs only if you choose "Allow" in the cookie notice, and you can change your choice at any time by clearing this site's data in your browser. It measures which pages are visited and which features are used (for example, searches, saved properties and the type of enquiry sent). We never send your name, email address, phone number or the content of a message to analytics, and Google advertising features are turned off.

Saved properties, comparisons and saved searches are stored only in your own browser and are not sent to us.